Practical AI automation for

SME growth

AutoBiz helps businesses capture opportunities, reduce repetitive work and adopt AI responsibly through human-led workflows, approved knowledge and measurable pilot outcomes.

Workflow-first. Human-led. Audit-ready.
  • Human-led
  • Privacy-aware
  • Audit-ready

Reduce workload, improve response speed and keep control

Response time

Response time

Track how fast enquiries are acknowledged and moved to the next action after AI-assisted drafts are reviewed.

Workload reduction

Workload reduction

Measure recurring questions handled by approved AI workflows so staff focus on high-value, judgement-led work.

Workflow adoption

Workflow adoption

Review staff use, exception rate and pipeline visibility so automation continues to serve the business after launch.

AI AGENTS FOR EVERY INDUSTRY

Custom-built solutions that understand
your unique business challenges

COMMERCIAL & RETAIL
Capture, qualify and follow up leads while supporting product recommendations, promotions and customer enquiries across the channels customers already use.
AI Agent for E-commerce
HEALTHCARE & WELLBEING
Capture patient enquiries, surface approved health information and prompt appointment-booking workflows while clinical advice stays with qualified people.
AI Agent for Healthcare
FINANCE & INSURANCE
Co-pilot employee workflows for credit checks, claims and policy questions. AI drafts and summarises; eligibility and approval decisions stay with authorised staff.
AI for Financial Services
TECHNOLOGY & TELECOM
Give field teams instant access to approved procedures and answer customer enquiries across WhatsApp, web and email — with audit trail and escalation built in.
AI Agent for Telecom
TRAVEL & HOSPITALITY
Acknowledge guest enquiries, draft welcome messages and surface property information from approved content — staff approves anything that touches bookings or fees.
AI Agent for Tourism
INDUSTRIAL & UTILITIES
Capture maintenance requests, draft updates to internal teams and surface approved SOPs — with human approval before anything safety- or compliance-sensitive is actioned.
AI Agent for Manufacturing
PUBLIC & EDUCATION
Automate routine student and citizen enquiries with approved knowledge, escalate sensitive matters to staff and keep an audit trail for every interaction.
AI Agent for Education
PROFESSIONAL SERVICES
Capture client enquiries, draft communications and prompt next actions for billable workflows — with partner approval before anything is sent to clients.
AI Agent for Professional Services
AutoBiz modules

Four practical AI modules built for SME and ECEC operators

01 · Automation

Practical AI Automation

Identify where AI can increase revenue, reduce workload and improve control. AutoBiz maps the workflow, selects the right AI pattern and builds a safe pilot pathway.

Book a workflow assessment →
02 · Growth

Marketing and Sales

Capture enquiries, strengthen follow-up and improve pipeline visibility. Designed for teams that need faster response, consistent nurturing and human-approved customer communication.

See the marketing module →
03 · Workforce

Recruitment and Onboarding

Support candidate intake, document checklists, manager handover and onboarding reminders while keeping employment decisions with authorised people.

See the recruitment module →
04 · Governance

Responsible AI Governance

Add privacy, human oversight, audit trails, approved knowledge and monitoring into every AI workflow so automation can scale with confidence.

Explore the trust layer →
How AutoBiz works

From workflow discovery to safe automation at scale

A repeatable six-step lifecycle that lets SMEs start small, control risk and scale AI automation only when evidence supports it.

1

Diagnose

Map current workflows where delays, duplication or risk occur across customer, sales, ops and HR.

2

Prioritise

Classify each opportunity by revenue value, cost efficiency, capacity gain or risk-control need.

3

Configure

Select the right AI pattern: knowledge assistant, sales workflow agent, internal CoPilot or sensitive workflow.

4

Govern

Set approval gates, privacy boundaries, escalation rules and human review before any build begins.

5

Build

Launch a low-risk pilot with approved knowledge, test scenarios and clear operating instructions.

6

Monitor

Review usage, exceptions, quality and improvements; retire poor-fit cases and scale what's trusted.

Two powerful ways to
implement AI automation

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AI AGENT & KNOWLEDGE BASE

01.

Automate routines with trained AI on your data

Achieve non-stop customer service and empower your teams with intelligent AI agents, trained on your data for accurate and consistent responses, integrated with generative AI

AI workflow dashboard
Knowledge base integration
Workflow icon

WORKFLOW AUTOMATION & HUMAN HANDOVER

02.

Configure approval gates, audit trail and escalation

AI assists routine work while sensitive decisions stay with authorised people. Configure approval gates, escalation paths and audit logs so automation scales with confidence.

Key Benefits

Capture enquiries
Capture enquiries

Bring website, phone, email and social enquiries into one visible pipeline with status, owner and the next recommended action.

Draft approved responses
Draft approved responses

AI drafts warm acknowledgements, reminders and follow-ups; authorised staff review and approve before each message is sent.

Escalate sensitive matters
Escalate sensitive matters

Complaints, special needs, fee questions and policy-sensitive enquiries route to qualified people, never decided by AI alone.

Watch & build your customized
Generative AI Agent

Flagship use case — ECEC

Built for Early Childhood Education & Care operators

Two pilot-ready workflows designed for ECEC providers to capture parent demand, accelerate candidate intake and keep enrolment and hiring judgement with authorised staff.

Marketing & Enrolment

Enquiry to enrolment

Turn scattered parent enquiries into one managed pipeline — faster response, consistent tour follow-up and clearer occupancy visibility for centre directors.

Enquiry Tour Waitlist Enrolment
  • AI drafts warm replies; staff approve before sending.
  • Tour reminders, post-tour follow-up and waitlist nurturing.
  • AI never promises places, fees or eligibility.
  • Pipeline dashboard with source, owner and next action.
See the Marketing & Enrolment workflow →
Recruitment & Onboarding

Candidate intake to onboarding

A structured intake assistant for ECEC workforce: faster candidate response, cleaner manager handover and consistent onboarding without removing hiring judgement.

Enquiry Documents Handover Onboarding
  • Captures role interest, availability, qualification and contact.
  • Tracks required documents — verification stays with people.
  • AI does not rank, reject or approve candidates.
  • Manager dashboard with day-one onboarding checklist.
See the Recruitment & Onboarding workflow →

What happens when Automation isn’t enough?

AutoBiz bridges the gap between fast AI support and essential human judgement. Our framework seamlessly escalates complex issues from AI to human employees and vice versa without missing a beat

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WHY BUSINESSES CHOOSE AUTOBIZ

Why businesses choose AutoBiz for practical AI automation

AutoBiz delivers measurable business value through workflow-first design, privacy-aware data use, human approval gates and production-ready monitoring. The pillars below show how each pilot is built to scale safely.

On-premise deployment

On-Premise Deployment with Open Core

Deploy on-site using our open core platform, giving enterprises full control over data and privacy with no vendor lock-in.

SSO integration

Single Sign-On (SSO) Integration

Simplify user access and enhance security with SSO so authentication stays consistent across your corporate applications.

Tech stack compatibility

Seamless Tech Stack Compatibility

Integrate AutoBiz workflows with approved business systems, including live agent consoles and VoIP, for cohesive customer support.

Custom AI support

Custom AI & Comprehensive Support

Tailor AI interactions to your needs with hands-on onboarding, staff enablement and ongoing improvement support.

Responsible AI

Practical AI with governance built in

AutoBiz designs AI workflows with clear ownership, privacy-aware data use, human approval gates, approved knowledge sources, escalation rules and monitoring evidence. This helps businesses move faster while protecting customers, staff and reputation.

Human approval

Sensitive messages, commitments, candidate decisions and exceptions remain with authorised people.

Data boundaries

Workflows collect only the information required and use approved systems and knowledge sources.

Audit trail

Prompts, drafts, approvals, escalations and changes are logged for review.

Monitoring

Leaders can review adoption, quality, exceptions and improvement actions after launch.

GET STARTED

Accelerate your business with AI automation

Leverage AI to increase sales, save time and boost your bottom line

Human-led

Privacy-aware

Audit-ready

Quote

“We were initially skeptical about implementing AI into our operations. But after the tailored demo, everything just clicked. Within weeks, our support team was resolving 40% more tickets — without expanding the team. It's one of the smartest decisions we've made this year.”

Jenny Wilson

Co-Founder of

Waverio