Welcome to AutoBiz, where customer engagement and support are made easy through the power of automation and AI.
AI chatbot
AutoBiz’s AI-powered chatbots are designed to automate repetitive tasks, engage with website visitors, and guide them through the purchasing cycle. With our advanced technology, you can:
Make conversations human-like.
Utilize ChatGPT-powered bots to answer questions from your knowledge base in a natural and human-like manner.
Engage with customers proactively.
Send automated messages based on predefined events to initiate engagement with customers
Automate customer interactions.
Set conditions and required actions for the chatbot to manage, allowing for seamless automation of customer interactions.
Collect valuable visitor data.
Save conversations, contact information, and visited webpages to gain insights into your visitors’ behavior.
Receive feedback from customers.
Allow customers to provide feedback after each conversation to continuously improve your customer support.
Design your own conversation flow
Use AutoBiz's drag-and-drop chatbot builder to create custom conversation flows.
Provide fast responses.
Let bots handle repetitive questions while human agents manage complex issues.
Analyze your customer interactions.
Get detailed analytics on conversations, response time, duration, and much more
Live Chat
Maximize your support capacity and save time and effort with AutoBiz's Live Chat feature. Leverage the power of AI to excel in customer support and provide a seamless experience for your customers. With our advanced Live Chat, you can:
Utilize an AI Assistant
Let a bot act as an assistant to help website visitors find their best solution and guide them through the purchasing process.
Create an AI Help Desk
Set up a help desk powered by artificial intelligence to quickly and accurately answer customer inquiries.
Use Canned Responses
Save time by creating canned responses for common questions, allowing bots to provide fast and consistent answers.
Surprise with Multilanguage Support.
Delight your visitors by automatically responding in their language based on their browser IP.
Efficiently Manage Tickets
Issue tickets within the live chat, set priorities, and assign them to the relevant department or representative for efficient resolution.
Never Miss an Offline Message
Keep your customers informed when you’re not online by collecting their email and getting back to them later.
Set Operating Hours
Define your operating hours for a better customer experience, so customers know when they can reach you.
Ban Unwanted Users
Maintain control over your live chat by banning access based on the IP address of visitors.
Departments
Efficiently route visitor requests to designated groups with AutoBiz's Departments feature. Ensure that your visitors’ messages are always directed to the right agents for a seamless customer experience.
Create Multiple Departments
Group your agents into departments to efficiently manage visitor requests
Use Smart Assignments
Bots use NLP to understand the intent of inquiries and redirect them to the appropriate department
Manually Assign Tasks
Assign tasks to the right department manually for greater control over visitor requests
Analytics
Make the AutoBiz widget your own. Customize it to fit your brand identity and the way you want to use it
Set a Welcome Message
Decide how you’re going to start the conversation once the customer opens the widget
Set an Offline Message
Inform your customers when you’re out of the office with a message that assures them you’ll get back to them soon
Select Dashboard Language
AutoBiz supports 24+ languages. Choose your preferred language and personalize your experience
Remove AutoBiz Logo
If you wish, you can remove the AutoBiz logo in order to have fully customized chat widget
Align Chat Widget
Choose where the widget will be displayed; on the left or right side. You decide
Customization
Make the AutoBiz widget your own. Customize it to fit your brand identity and the way you want to use it
Set a Welcome Message
Decide how you’re going to start the conversation once the customer opens the widget
Set an Offline Message
Inform your customers when you’re out of the office with a message that assures them you’ll get back to them soon
Select Dashboard Language
AutoBiz supports 24+ languages. Choose your preferred language and personalize your experience
Remove AutoBiz Logo
If you wish, you can remove the AutoBiz logo in order to have fully customized chat widget
Align Chat Widget
Choose where the widget will be displayed; on the left or right side. You decide
Customize Widget Appearance
Choose from ready-to-use templates or select the exact color for the widget that fits your brand
Choose Your Notifications
Decide where you receive new conversation notifications. Choose from in-app audio notifications, desktop push notifications, and email notifications
Support
Make the AutoBiz widget your own. Customize it to fit your brand identity and the way you want to use it
Set a Welcome Message
Decide how you’re going to start the conversation once the customer opens the widget
Set an Offline Message
Inform your customers when you’re out of the office with a message that assures them you’ll get back to them soon
Select Dashboard Language
AutoBiz supports 24+ languages. Choose your preferred language and personalize your experience
Remove AutoBiz Logo
If you wish, you can remove the AutoBiz logo in order to have fully customized chat widget
Align Chat Widget
Choose where the widget will be displayed; on the left or right side. You decide
AI use cases that improve student & staff experiences AI Agents in finance and insurance
Explore how AI automation improves response time, reduces agent load, and ensures 24/7 support with ease
Cross-department collaboration
Seamlessly connect admissions, registrar, financial aid, academic departments, and IT, breaking down silos and streamlining processes
Cross-department collaboration
Seamlessly connect admissions, registrar, financial aid, academic departments, and IT, breaking down silos and streamlining processes
Cross-department collaboration
Seamlessly connect admissions, registrar, financial aid, academic departments, and IT, breaking down silos and streamlining processes
Boost productivity and satisfaction with AI Solutions
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Accelerate your business with AI automation
Leverage AI to increase sales, save time and boost your bottom line
“We were initially skeptical about implementing AI into our operations. But after the tailored demo, everything just clicked. Within weeks, our support team was resolving 40% more tickets — without expanding the team. It's one of the smartest decisions we've made this year.”
Waverio