Automate Customer Support with AI Chatbot

Experience the Power of Instant Responses with ChatGPT

Experience a substantial reduction in your customer support expenses by integrating automated conversations, while maintaining your human agent as a safety net. These instant responses enhance customer satisfaction and trustfulness. Our bots utilize your existing knowledge base, ensuring that responses are both precise and pertinent.

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  • Cancel anytime

Look Forward to Progress width AutoBiz

70%

More Customer Engagement

90%

Higher Conversion Rates

2X

More Qualified Leads

AI-POWERED CUTOMER INTERACTIONS

Train Your Bot to Generate Human-Like Responses Using Your Knowledge

Maximize your customer support capabilities with an AI agent. This agent can analyze customer questions and generate responses based on the knowledge from your website. Simply import the URL of your knowledge base, and your AI Agent will be able to resolve a significant portion of customer inquiries without the need for human intervention.

Conversational Automation with Agent bots
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PERSONALIZED CONVERSATIONS

Excellent Customer Experience and Automated Tasks with ChatGPT

Improve your customer interactions by incorporating the power of ChatGPT into your conversations. This technology can conduct sentiment analysis, generate feedback responses, or even generate and send emails when you’re offline. There are no limitations – you can capture user responses and write prompts for various purposes using GPT Tasks. For instance, if the bot identifies that your customer is dealing with a significant problem, your human agent can be notified promptly.

ChatGPT as a Workflow node
INSTANT RESPONSES TO COMMON INQUIRIES

Resolve Frequent Customer Issues with Canned Responses

A significant portion of customer inquiries are repetitive. Instead of allocating human agent time to respond to these, train your bots to use pre-written messages that can be sent via live chat, emails, or your preferred channels

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KEEP HUMAN AGENT AS A BACKUP

Harmonious Coexistence of Chatbots and Humans

Chatbots help you provide round-the-clock support and deliver exceptional customer service. However, this doesn’t mean human agents are no longer needed. Some issues are complex and require a human touch. In such cases, the bot can intelligently hand off the conversation to the most knowledgeable human agent regarding the customer’s issue for further assistance.

SMOOTH TRANSITIONS BETWEEN DEPARTMENTS

Achieve First-Shot Problem Solving with Proper Department Assignment

For complex issues that require human intervention, the fastest and most budget- friendly way to address customer inquiries is by using departments. You can create different departments with specific specializations, and then your bots will redirect customer inquiries to the appropriate one. This process ensures that your customer’s issue will be resolved as quickly as possible.

Proactive Live Chat
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Customer Engagement

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Customer Engagement

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Customer Engagement

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Conversational Marketing

Instantly resolve more than 70% of your customer’s inquiries

The 5-Step Journey from Inquiry to Resolution

Step 1
STEP 1
Customer Request

Next, the bot exploits your website content to generate and deliver human-like responses. It also provides the source of the response to your customer for additional exploration.

This means you have a personalized ChatGPT that works with your data.

Step 1
STEP 2
Immediate Responses

You can train your bot with pre-defined answers, known as canned responses, for instant replies to frequently asked questions.

Your bot can operate in multiple languages to enhance the customer experience.

Step 1
STEP 3
Employ Your Knowledge Base

Next, the bot exploits your website content to generate and deliver human-like responses. It also provides the source of the response to your customer for additional exploration.

This means you have a personalized ChatGPT that works with your data.

Step 1
STEP 4
ChatGPT Solution

Sometimes, customer inquiries may not be addressed by your canned responses or your knowledge base. At this point, you can employ the GPT Task action to formulate responses using ChatGPT4.

Step 1
STEP 5
Handoff to an Agent

If a customer still requires assistance, your bot transfers the conversation to the most appropriate department. Here, your human agent steps in to resolve the issue.

If a customer still requires assistance, your bot transfers the conversation to the most appropriate department. Here, your human agent steps in to resolve the issue.

Unlock the Benefits of Automated Customer Support

Explore how AI automation improves response time, reduces agent load, and ensures 24/7 support with ease

Instant response, customer satisfaction

Instant responses are a sign of attentive customer service. By handling repetitive questions, chatbots free up live agents for more complex issues. With access to your knowledge base, these intelligent tools can understand and answer queries instantly, ensuring a seamless process.

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Instant response, customer satisfaction

Instant responses are a sign of attentive customer service. By handling repetitive questions, chatbots free up live agents for more complex issues. With access to your knowledge base, these intelligent tools can understand and answer queries instantly, ensuring a seamless process.

Robot 1
Instant response, customer satisfaction

Instant responses are a sign of attentive customer service. By handling repetitive questions, chatbots free up live agents for more complex issues. With access to your knowledge base, these intelligent tools can understand and answer queries instantly, ensuring a seamless process.

Robot 1
Instant response, customer satisfaction

Instant responses are a sign of attentive customer service. By handling repetitive questions, chatbots free up live agents for more complex issues. With access to your knowledge base, these intelligent tools can understand and answer queries instantly, ensuring a seamless process.

Robot 1
GET STARTED

Accelerate your business with AI automation

Leverage AI to increase sales, save time and boost your bottom line

14-day free trial

Cancel anytime

No credit card required

Icoon CMT

“We were initially skeptical about implementing AI into our operations. But after the tailored demo, everything just clicked. Within weeks, our support team was resolving 40% more tickets — without expanding the team. It's one of the smartest decisions we've made this year.”

Jenny Wilson

Co-Founder of

Warerio